My ethical career: Children and families worker

Age
25

Education
Degree in development studies from the University of East Anglia.

So, what do you actually do?
I am an outreach worker for an NCH project called Our House, supporting children, young people and their families living in temporary accommodation in Camden, north London.

What makes your job so ethical?
Ultimately, nothing is 100% ethical and it depends on your definition. I prefer working in the voluntary sector to the corporate scene, though charities are not corporate-free zones. I've always worked in roles I feel passionate about, usually those pushing for equal access to services and support where people have been marginalised in some way.

How did you get into the job?
I've nearly always worked in the voluntary sector. Previous jobs have been with prisoners’ families, looked after children and gap year organisations. I've spent a fair bit of time volunteering, campaigning at university, and working overseas for NGOs.

What does your typical day involve?
Massive diversity. I visit families, organise activities, make referrals to other agencies and gain support for families who need it. Issues include child protection, homelessness, asylum and refugees, health, education and financial support.

What kind of personality is best suited to working in a job like yours?
You need to like people, be open minded and enthusiastic. You have to be able to cope with the stress that families are going through. You also need a strong pair of legs for walking everywhere, and be able to see the funny side.

What are the best things about your job?
The satisfaction when a family feels that you are on their side and knows you genuinely want to support them. You can be creative, and it’s extremely rewarding.

And the worst things?
Charities often suffer from a lack of funding and staff, which can be frustrating in getting things done. And there's not much spare time to read your funny email forwards!

What are your future career plans?
The million dollar question!

Any top tips for someone wanting to get into this work?
Take every opportunity that presents itself and apply, apply, apply for that job. Voluntary work is a great way to gain experience in the field, and for networking. Languages are useful, but I only speak one.

NCH, the children's charity
www.nch.org.uk